Shipping policy

 

OVERVIEW

Packnivo ships packaging products of all types, including food packaging, retail packaging, eco-friendly materials, shipping boxes, and more.

ORDER PROCESSING TIME

Shipping costs for your order will be calculated and displayed at checkout.

  • United States: 2-6 business days 
  • Worldwide: 14-21 business days

Once your order has been processed, it will be handed over to our shipping partners for delivery.

Delivery delays may occasionally occur (natural disasters, pandemics, situations beyond the seller's control).

During peak seasons or promotional periods, processing times may be slightly longer.

DElIVERY TIMES

Delivery times depend on your location and selected shipping method.

Please note:

  • Delivery estimates are not guaranteed

  • Weather, customs, or carrier issues may cause delays

SHIPPING COSTS

Shipping costs are calculated at checkout based on:

  • Order weight and size

  • Destination

  • Selected shipping method

Any applicable shipping fees will be clearly displayed before you complete your purchase.

TRACKING INFORMATION

Once your order has been shipped, you will receive a confirmation email with tracking information (if available).
Please allow up to 48 hours for tracking details to update.

CUSTOMS, DUTIES & TAXES

Packnivo is not responsible for any customs duties, taxes, or import fees charged by your country.
These charges are the responsibility of the customer.

SHIPPING DELAYS

While we do our best to meet delivery estimates, Paknivo is not liable for delays caused by:

  • Shipping carriers

  • Customs clearance

  • Weather conditions

  • Incorrect shipping information provided by the customer

INCORRECT OR INCOMPLETE ADDRESS

Please ensure your shipping address is correct at checkout.
Packnivo is not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses.

If an order is returned to us due to an address issue, additional shipping charges may apply to resend the order.

DAMAGED OR LOST PACKAGES

If your order arrives damaged or appears to be lost:

  • Contact us within 7 days of delivery (or expected delivery date)

  • Provide your order number and supporting photos if applicable

We’ll work with you to find a fair solution as quickly as possible.

SPLIT SHIPMENTS

In some cases, your order may be shipped in multiple packages. If this happens, you will receive separate tracking updates.

QUESTIONS & SUPPORT

If you have any questions about shipping, feel free to contact us:

📧 Email: soufiane.chri2019@gmail.com
🏷️ Store Name: Packnivo.store